New Accounts
First orders are on a
pro forma invoice basis. Completed Application For Credit must be completed and
accepted before any supply.
Payments
Payment is required in Australian currency. Click here for Currency Convertor.
No overseas cheques, no Amex or Diners Card
Small orders and casual orders must be accompanied by cheque, money order or credit card including POSTAGE.
Approved purchasers may pay on delivery - maximum 7 days
Stocking customers only may pay within 30 days of invoice (strictly enforced – we do not accept accounts with longer payment periods). No further statements will be issued.
Please quote invoice number with each payment. If business name differs from account name please advise.
Invoice totals are E & O E.
Costs incurred by enlisting collection procedures will be borne by the debtor, as will other costs of collection of overdue accounts.
Reminders will incur monthly accounting fees.
The standard Trade Discount is 40% but some specialised or small run books is 25%. These books are marked * on booklist
There is NO small order surcharge but payments must be made within the specified times. This applies especially to casual accounts.
Freight is charged on all orders.
We can send orders 'freight forward' by your specified freighter. However the freighter must pickup from our premises. Please arrange the pickup after advice from us the at the order is ready. We will not deliver to them unless at taxi rates. If a freighter is not specified we will use Australia Post.
Please state street address for delivery of large orders.
Generally, orders are posted
every Tuesday and Friday, but urgent orders can be sometimes accommodated.
Please try to have orders in by Monday and Thursday evenings.
Ownership of stock remains with Hesperian Press until books are paid for.
All orders are FIRM
SALE unless by prior written agreement.
Hesperian Press must be advised of all shortages, damages and double supply within seven days of receipt of goods. All returns must be properly wrapped, packed and be received by Hesperian Press in a mint, resaleable condition, with no disfiguring shop stickers or glue patches.
Any out of stock items will be
backordered unless otherwise advised.
Insurance on all orders is the buyer’s responsibility.